General Rental Terms and Conditions

1. Subject Matter of the Contract The rental agreement for the vacation rental described herein is hereby concluded and is binding. The rental property is rented to the tenant for the specified term of the contract exclusively for vacation purposes and may only be occupied by the maximum number of people specified in the rental agreement.

2. Rental Period On the day of arrival, the landlord will make the rental property available to the tenant in the condition specified in the contract. Check-in and check-out times are either specified in the booking confirmation or must be clarified individually.

2.1 Payment Instructions You will receive an invoice at the email address provided at the time of booking and must transfer the amount within 7 days. If check-in is scheduled to take place within 7 days or on the same day as the booking, the transfer must be completed in real time or payment must be received before check-in!

3. Cancellation by the Renter The renter may cancel the trip before the start of the trip, subject to the conditions below. For the sake of providing evidence, the cancellation notice should be submitted in writing. If the renter cancels the rental agreement, they must pay a lump-sum compensation for the expenses already incurred by the landlord and the lost profits in the following amounts:

Cancellations made within 14 days prior to the arrival date are free of charge, effective from the booking date. If a cancellation is not made within 14 days prior to the arrival date, the cancellation fee is 100% of the travel price. On the arrival date, in the event of a no-show, or in the event of early departure, the cancellation fee is 100% of the travel price. No damage deposit is required. The tenant reserves the right to prove that the landlord has incurred no damage or only significantly less damage. Upon withdrawal from the contract, the tenant may name a replacement tenant who is willing to assume the existing contractual relationship in the tenant’s place. The landlord may object to the third party’s entry into the contract if the third party appears to be financially or personally unreliable. If a third party enters into the rental agreement, that third party and the previous tenant are jointly and severally liable to the landlord for the rental price and any additional costs incurred as a result of the third party’s entry into the contract. The tenant is advised to purchase travel cancellation insurance.

4. Termination by the Landlord The landlord may terminate the lease agreement before or after the start of the lease term without notice if the tenant, despite a prior warning, fails to make the agreed-upon payments (deposit, balance, and security deposit) on time or otherwise acts in breach of the contract to such an extent that the landlord cannot reasonably be expected to continue the contractual relationship. In this case, the landlord may demand that the tenant reimburse the expenses incurred up to the date of termination and compensate for lost profits. This also applies if the tenant has previously stayed at one of the landlord’s accommodations and now wishes to stay there again, if the accommodation was left heavily soiled during the tenant’s first stay, or if damage was caused. In such cases, the landlord reserves the right to cancel the tenant’s previously confirmed reservation without notice and to refuse to accommodate the tenant as a guest in any of his accommodations again!

5. Termination of the Contract Due to Extraordinary Circumstances The rental agreement may be terminated by either party if the performance of the contract is significantly impeded, jeopardized, or impaired as a result of force majeure that could not have been foreseen at the time the contract was concluded. Both parties are released from their contractual obligations. However, they must reimburse the other party for any services already rendered.

6. Tenant’s Obligations The tenant agrees to treat the rental property, including its contents, with due care. The tenant is liable for compensation for any negligent damage to furnishings, the rental premises, or the building, as well as to any facilities belonging to the rental premises or the building, if and to the extent that such damage was negligently caused by the tenant, the tenant’s guests, or visitors. The tenant must immediately report any damage occurring in the rented premises to the landlord or a designated contact (property management), unless the tenant is personally responsible for repairing the damage. The tenant is liable for any consequential damages caused by failure to report the damage in a timely manner. No waste, ashes, harmful liquids, or similar substances may be disposed of in the sewer system. If blockages occur in the sewer pipes due to non-compliance with these provisions, the party responsible shall bear the costs of repair. In the event of any malfunctions in the systems and facilities of the rental property, the tenant is obligated to take all reasonable steps to assist in resolving the malfunction or to minimize any resulting damage. The tenant is obligated to notify the landlord or the property management company immediately of any defects in the rental property. If the tenant fails to provide such notification, the tenant shall have no claims for non-performance of contractual obligations (in particular, no claims for a rent reduction).

7. Landlord’s Liability The landlord is liable for the accuracy of the description of the rental property and is obligated to properly provide the contractually agreed-upon services and to maintain them throughout the entire rental period. The landlord’s liability for property damage resulting from tort is excluded unless it is based on an intentional or grossly negligent breach of duty by the landlord or his agents. The landlord is not liable in cases of force majeure (e.g., fire, flooding, etc.).

8. Pets are permitted with prior agreement. A fee of €25 will be charged to cover the additional cleaning costs.

9. Amendments to the Contract: Any supplementary agreements, amendments, or additions to the contract must be made in writing.

10. House Rules Tenants are expected to show mutual consideration. In particular, disruptive noises—such as slamming doors—and activities that disturb fellow tenants with the resulting noise and disrupt the peace and quiet of the building must be avoided.

11. Governing Law and Jurisdiction German law shall apply. The local court in whose district the defendant has its general place of jurisdiction shall have jurisdiction over all disputes arising from this contractual relationship. For actions brought by the landlord against merchants, legal entities under public or private law, or persons who do not have a general place of jurisdiction in Germany, or who have moved their domicile or habitual residence abroad after the conclusion of the contract, or whose domicile or habitual residence is unknown at the time the action is filed, the landlord’s domicile is agreed upon as the exclusive place of jurisdiction.